Customer Retention Software
29 Oct

Customer Retention Software

Customer retention software can be considered the icing on the cake when it comes to inspiring customer loyalty.  Customers and consumers alike have choices; from e-commerce to retail shopping, there really are no limitations.  Companies budget a considerable amount of money toward customer acquisition and the avoidance of customer attrition; however, focusing... Read more →

best ways to book travel
20 Sep

Best Ways to Book Travel

Technology has improved many things in life; connecting, communication, shopping and naturally, vacation planning. According to the U.S. Travel Association, U.S. residents logged 1.8 billion leisure trips in 2018, spending around $761.7 billion on domestic and international destinations. Booking travel has become so convenient for the consumer that you can... Read more →

why do parcel rates keep going up
3 May

Why Do Parcel Rates Keep Going Up?

Shipping costs are not cheap and it seems that that every time you turn around, the rates go up.  The question of why do parcel rates keep going up is not often met with a cut and dry answer.  There are a lot of contenders when it comes to shipping;... Read more →

Banks need rewards for their customers
13 Feb

Banks Need Rewards for their Customers

Rewards and loyalty programs have been around for decades in the retail, travel, and credit card space.  So much in fact, that consumers have grown to expect rewards for their loyalty.  The banking industry took a little longer to catch on to the concept of engaging their customers with rewards... Read more →

December in Kansas City
7 Dec

December in Kansas City

December in Kansas City is magical.  From the time honored tradition of the Plaza Lights ceremony to the arrival of Kansas City’s Southern Holiday Express Train at Union Station, there is something to spark everyone’s holiday spirit.   Before December in Kansas City arrives, there are two very special traditions... Read more →

What is Telehealth?
1 Nov

What is Telehealth?

Telehealth is where convenience and healthcare meet in the middle with technology as their guide. Being sick often means playing the waiting game.  Generally speaking, in office, the average person waits 45 minutes to be seen by their physician and spends an additional 30-35 minutes with their physician, only to... Read more →

Pizza vs Rewards Programs for Employees
20 Sep

Pizza vs Rewards Programs for Employees

Pizza versus money for an employee reward…crazy, right?  Dan Ariely, Professor of Psychology and Behavioral Economics at Duke University didn’t think so.  Ariely’s focus on understanding human motivation led him to complete a study in 2016 with a sample population of assembly line workers fabricating computer chips.  He found that... Read more →

What are social media influencers?
2 Aug

What Are Social Media Influencers?

In the past decade, social media has become a fundamental activity of daily living, often shaping people’s emotions, behaviors and decisions. The social media effect combines an individuals desire to be accepted and to be liked. The positive benefits on a person’s subconscious is somewhere between relaxation and euphoria when... Read more →

Does Social Media Increase Sales?
12 Jul

Does Social Media Increase Sales?

A decade ago, social media was like a rocket ship and if you haven’t gotten on by now, it’s time. At it’s roots, social media was meant to purely connect people but now it’s blossomed into its own world.  Social media’s multiple platforms have created virtual communities for just about... Read more →

mobile friendly
1 May

Is Your Website Mobile Friendly?

Mobile has transformed how the world sees itself; how people interact, shop, and how they learn.   Mobile usage is multi-dimensional and fulfills more than just convenience for the average user.  Mobile users are no different from PC users when it comes to online searches; they expect quick downloads, easing... Read more →