Customers that are actively engaged with brands and their loyalty programs are five times more likely to choose the brand in the future (Rosetta)
84% of marketers report personalization impacts customer retention and loyalty (Exact Target)
Deepen loyalty and engage with customers through personalized messages. The in app notifications feature allows you to surprise and delight customers with unexpected rewards or special badges while they are on-the-go.
are more likely to recommend brands with good loyalty programs (Bond)
48% of customers who had negative experiences with a company told 10 or more people (Harvard Business Review)
The more a customer feels appreciated the more likely they are to spread the word. The social sharing tool makes it easy for you to reward customers for sharing your brand and rewards program to their family, friends and followers.
Offer Your Customers & Members Something To Talk About
YCS® Group is a digital technology solutions enabler that provides local and national digital solution based strategies that drive consumer engagement, loyalty and revenue while lowering your customer acquisition costs.